Meet the Business Development Team

Ken Shields

Ben Miles, President, Health Plan Services, and Chief Advocacy Officer

Ben Miles was named president of Health Plan Services and chief advocacy officer in September 2020. Prior to serving in this role, he was president of Parkview Regional Medical Center and Affiliates for five years. Ben joined Parkview Health in 2012 as vice president of operations at Parkview Hospital Randallia. Prior to joining Parkview, he was the chief executive officer at Select Specialty Hospital - Downriver in Taylor, Michigan. Miles also served as a leader with St. John Providence Health System for 11 years. Miles has a bachelor's degree in corporate finance from Wayne State University, Detroit, Mich., and a master's degree from Walsh College, Troy, Mich.

Cheryl Perry Confer

Melissa McKown, Director, Business Development

Melissa has been with Parkview since 2007 and has been the Director of Business Development since January of 2014. Her responsibilities include leadership of the business development specialists who represent our Employer Strategy, which includes service provided to our region’s employers such as Occupational Health, Workplace Wellness, Signature Care Network, Employer Clinics and Employee Assistance Program.

Nicole Gaedtke

Janel Tebbe, Business Development Specialist


Jeri Forrest

Keelyn Watters, Business Development Support Analyst

Keelyn has been with Parkview since 2016 and has been with Business Development for two years. On the BDS Team, she manages all marketing and communications for all Parkview Total Health product lines including Occ Health, Employee Assistance Program, Wellness, and Signature Care.